Background monitoring
Learn why the monitoring service and Android permissions are required for reliable alerts.
Open guide →VERONIA LABS
Support, setup and troubleshooting.
Find answers for FULL BATTERY & THEFT ALARM, understand Android permissions and contact VERONIA LABS when additional help is required.
Alarm configuration
Review charging targets, low-battery reminders, ringtone selection and alarm volume.
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Send a structured message to the VERONIA LABS support email through the contact form.
Contact us →Activation guide
How to improve background reliability.
Exact Android menus vary by brand and operating-system version, but the general setup sequence remains consistent.
Allow notifications
Monitoring and active-service status may depend on a user-visible notification.
Allow unrestricted battery usage
Remove battery optimisation for the app where the device provides that option.
Enable full-screen alarm access
Grant full-screen or display-over-other-app access only when Android requires it for alarm presentation.
Start monitoring
Activate the user-controlled monitoring service and keep its notification enabled.
Check manufacturer controls
Some devices add auto-start, background-app or sleeping-app controls that may need adjustment.
FAQ
Common support questions.
These answers reflect the planned app features and Android platform limitations.
Full-charge, low-battery and charger-removal alerts depend on the monitoring service. Android may restrict background activity unless notifications, unrestricted battery usage and related permissions are allowed.
Allow notifications, permit unrestricted battery usage, enable full-screen alarm access where required, start the monitoring service and review manufacturer-specific battery optimisation settings.
Charging current, power, cycle count, capacity and health data depend on the information exposed by the device battery-management hardware and manufacturer software.
The app can present supported alarm and device ringtone options. The exact list depends on sounds installed on the Android device.
The website currently describes premium as an optional ad-free upgrade. Final benefits and pricing will be displayed in the published app and store listing.
The planned app stores battery samples and charging-session history locally on the user’s device, with controls to clear that local history.
Still need help?
Send your device model, Android version, app version and a clear description of the issue.